130+ reviews & rated 4.7 stars on Google

What Sand Mountain drivers say about us

Twenty-five years on the same stretch of 431 means most of our business walks in because somebody else sent them. We do not take that lightly, and we read every review that comes in.

The feedback below comes from customers across Albertville, Boaz, Guntersville, Arab, Gadsden, and the rest of Sand Mountain. Read through it, then come see whether we live up to it.

Review from Justin Pierce
Justin Pierce
10/13/2026
I had a great experience at Bill Hancock motors. Deven and Skyler were very helpful and professional. I would recommend them for your next vehicle purchase
Review from Francisco Juan
Francisco Juan
9/9/2026
I absolutely love my new truck and feel like I got an amazing deal. It’s not every day you find a dealership where you can tell they truly value their customers, but this place definitely does. If you’re in the market for a vehicle, I highly recommend giving bill hancock motors a chance. I’ll definitely be coming back when it’s time for my next vehicle! Thank you to the entire team for making my truck-buying experience such a great one! 🚘🔥
Review from Collin Kittle
Collin Kittle
9/2/2026
Great people ! Great experience every time we have been there We have bought 4 vehicles from Dillian! Great guy ! Very friendly
Review from Patrick Mcmillian
Patrick Mcmillian
8/7/2026
Best service you could ask for and they was determined to get me in my new truck... Skyler Bixby is the best car salesman in Albertville he will shoot you straight about anything you need to know and I would recommend them to anyone 💯
Review from Jared Roddam
Jared Roddam
5/13/2026
Bill, Tim, Daven and the entire team are great. Honest, upfront, and great to deal with. You should definitely go see them. Nothing but good things to say about our purchase. Thank you
Review from Lisa McKinnery
Lisa McKinnery
2/12/2026
Will never buy a car anyplace else!! The minute we met Tim I knew we were at the right place. No high pressure sales tactics. He helped us find the right fit gave us the key and told us to test drive it. Jacob in finance worked hard to find us the best deal for our budget. From Bill on down the line they were the nicest people you ever want to meet and work with. We had a problem with the vehicle and they gave us a loaner while it was being fixed and kept us informed on the status of our repair.
Review from Ryan N
Ryan N
1/11/2026
Great service, great amount of vehicle choices, friendly service, no pressure service, thank you Dillian Alexander for your help and time. A great experience.
Review from Robert Smith Jr
Robert Smith Jr
11/26/2025
Incrediable buying experince with dillian and the rest of the staff at bill hancock ,I knew as soon as i talked with dillian he was a trustworthy guy and he made my first jeep buy extremly easy .i would recommend these guys to anyone ,GREAT EXPERINCE!!!!
Review from Jennifer Yates
Jennifer Yates
9/6/2025
Salesman very receptive and kind. The Tesla is in great shape. Financing was a breeze. They delivered the car to my home, which was approximately two hours away. Staff answered any and all of my questions. Can’t say enough good things about this dealership. Would definitely buy from them again next time I’m in the market!! Thanks guys!!
Review from Shelli Walker
Shelli Walker
8/8/2025
The only place that I would purchase a vehicle from. Beautiful building, wonderful customer service! Jacob Underwood is the “Goat”.
Review from Eric Harbin
Eric Harbin
8/3/2025
Mr. Bill and his employees are very knowledgeable and helpful, by far the best vehicle buying experience i have ever had. I highly recommend this man and this dealership.
Review from Dan Boatman
Dan Boatman
7/24/2025
Bill and his staff are first class. Great people and they want you to be satisfied with your purchase. I will be a repeating customer!